Call Center Representative - Randazzo Heating & Cooling
Randazzo Heating & Cooling Sales
Published
May 10, 2022
Location
51327 Quadrate Dr., Macomb, Michigan
Category
Job Type

Description

Salary Range: $15-17/hr

Description: 

  • Work in a high volume call center to service new and existing Randazzo Heating & Cooling clientele 
  • Support overall customer service capabilities 
  • Book jobs, sell membership programs and accessories 
  • Follow up with waiting in the queue 
  • Advocate for customer needs 

Requirements: 

  • High school diploma or equivalent education 
  • Basic Microsoft office 
  • Ability to multi-task and manage multiple priorities 
  • Basic math skills 
  • Ability to work with a sense of urgency and detail 
  • Strong organization skills 
  • Effective communicator 
  • Team player that enjoys a team environment 
  • Ability to work overtime, weekends, and rotating schedules to complete work
  • 1-2 years of customer service handling high call volume /Service Titan scheduling experience preferred 

Benefits: 

  • Industry-leading hourly rates based on experience 
  • 401k retirement plan 
  • Health Savings Account 
  • Vision insurance 
  • Life insurance 
  • Dental insurance 
  • Paid Vacation 
  • Paid Holidays 
  • Advanced training opportunities are available 
  • Hours for the whole year 
Apply
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