Call Center Representative
Randazzo Heating, Cooling, and Electrical Sales
Description
Salary Range: $16-20/hr
Description:
- Work in a high volume call center to service new and existing Randazzo Heating, Cooling, and Electrical clientele
- Support overall customer service capabilities
- Book jobs, sell membership programs and accessories
- Follow up with waiting in the queue
- Advocate for customer needs
Requirements:
- High school diploma or equivalent education
- Basic Microsoft office
- Ability to multi-task and manage multiple priorities
- Basic math skills
- Ability to work with a sense of urgency and detail
- Strong organization skills
- Effective communicator
- Team player that enjoys a team environment
- Ability to work overtime, weekends, and rotating schedules to complete work
- 1-2 years of customer service handling high call volume /Service Titan scheduling experience preferred
Benefits:
- Industry-leading hourly rates based on experience
- 401k retirement plan
- Health Savings Account
- Vision insurance
- Life insurance
- Dental insurance
- Paid Vacation
- Paid Holidays
- Advanced training opportunities are available
- Hours for the whole year
Request Service
Why Choose Randazzo?
We’re the Name You Know
- Licensed & insured
- Service all brands
- Free estimates on replacement quotes & service calls
- Background-checked technicians
- Financing options
- Lennox Premier Dealer
- Committed to excellence