Call Center Representative

Salary Range: $16-20/hr

Description:

• Work in a high volume call center to service new and existing Randazzo Heating, Cooling, and Electrical clientele
• Support overall customer service capabilities
• Book jobs, sell membership programs and accessories
• Follow up with waiting in the queue
• Advocate for customer needs

Requirements:

• High school diploma or equivalent education
• Basic Microsoft office
• Ability to multi-task and manage multiple priorities
• Basic math skills
• Ability to work with a sense of urgency and detail
• Strong organization skills
• Effective communicator
• Team player that enjoys a team environment
• Ability to work overtime, weekends, and rotating schedules to complete work
• 1-2 years of customer service handling high call volume /Service Titan scheduling experience preferred

Benefits:

• Industry-leading hourly rates based on experience
• 401k retirement plan
• Health Savings Account
• Vision insurance
• Life insurance
• Dental insurance
• Paid Vacation
• Paid Holidays
• Advanced training opportunities are available
• Hours for the whole year