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Terms and conditions

Effective Date: 8/4/2026
Company Name: Randazzo Heating, Cooling & Electrical
Website: https://callrandazzo.com/

1. Agreement to Terms

By accessing our website or using our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Description of Services

Randazzo Heating, Cooling & Electrical provides home services including, but not limited to, HVAC, plumbing, electrical, and related services. We may communicate with customers via phone calls, text messages (SMS/MMS), and email regarding service requests, appointments, and promotions.

3. SMS Communications & Consent

By providing your phone number through our website, third-party platforms (e.g., Angi, Yelp), or directly to our team, you consent to receive text messages from Randazzo Heating, Cooling & Electrical.

These messages may include:

Appointment confirmations and reminders
Service updates and scheduling communications
Follow-ups regarding service requests
Promotional or marketing messages (where applicable)

Consent to receive SMS messages is not a condition of purchase.

4. Message Frequency

Message frequency may vary depending on your interactions with us (e.g., appointment scheduling, service updates, promotions).

5. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

6. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications except for confirmation of your opt-out request.

7. Help Instructions

For assistance, reply HELP to any message or contact us at:

Phone: (586) 209-4268
Email: info@callrandazzo.com
Website: https://callrandazzo.com/contact

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy here: https://callrandazzo.com/privacy-policy

We collect and use your information in accordance with our Privacy Policy, including for communication and service delivery purposes.

9. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

10. User Responsibilities

You agree to provide accurate and complete information when requesting services and to use our services only for lawful purposes.

11. Limitation of Liability

To the fullest extent permitted by law, Randazzo Heating, Cooling & Electrical shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or communications.

12. No Warranties

Our services are provided “as is” without warranties of any kind, either express or implied.

13. Modifications to Terms

We may update these Terms of Service at any time. Updates will be posted on this page with a revised effective date.

14. Contact Information

If you have any questions about these Terms, please contact us:

Randazzo Heating, Cooling & Electrical
51327 Quadrate Dr, Macomb, MI 48042
(586) 209-4268
info@callrandazzo.com

What To Expect

Discover The Randazzo Difference

Preferred Dealer

We install Mitsubishi, Kohler & Lennox brands and are Michigan’s largest award-winning Lennox Premier Dealer.

Fully Licensed & Insured

Our experts are fully licensed and insured, with the expertise to deliver the highest value and the lowest price.

100% Satisfaction Guarantee

Our team is dedicated to ensuring your 100% satisfaction with every heating, cooling, and electrical service we perform.

One-Day Installs

Tight on Time? Don’t have multiple days to wait for an installation? We have you covered. Our expert team of technicians will install your new heating or cooling system in one day.

No Subcontractors

We value our in-house team’s talent and knowledge, which equips them to tackle all our customers' requests without hiring subcontractors.

Instant Rebates

Randazzo Heating, Cooling, and Electrical believes your time is precious, so we instantly process the rebate before we say our last goodbye.

Preferred Dealer

We install Mitsubishi, Kohler & Lennox brands and are Michigan’s largest award-winning Lennox Premier Dealer.

Fully Licensed & Insured

Our experts are fully licensed and insured, with the expertise to deliver the highest value and the lowest price.

100% Satisfaction Guarantee

Our team is dedicated to ensuring your 100% satisfaction with every heating, cooling, and electrical service we perform.

One-Day Installs

Tight on Time? Don’t have multiple days to wait for an installation? We have you covered. Our expert team of technicians will install your new heating or cooling system in one day.

No Subcontractors

We value our in-house team’s talent and knowledge, which equips them to tackle all our customers' requests without hiring subcontractors.

Instant Rebates

Randazzo Heating, Cooling, and Electrical believes your time is precious, so we instantly process the rebate before we say our last goodbye.

About Us

Our Reviews

See What Your Neighbors Are Saying

I had an excellent experience with Randazzo for my furnace and AC replacement. I was faced with the second expensive repair in less than a year for a 17 year old furnace and decided to invest in a new system. Randazzo scheduled a salesman out for…

Glen D.

Recently our 17-year old, slightly undersized, central air conditioner lost its ability to cool our 2,500 square foot house, even on mildly warm Michigan summer days. I reached out to Alex at Randazzo Heating & Cooling, and he asked me a few diagnostic questions before dispatching…

Edmund S.

The men who came to my home were friendly, knowledgeable and did exactly what they needed to do to fix our AC. It now works perfectly! Thank-you, Randazzo ~ we will be calling you for our next tuneup in the Fall. FIVE STARS***** I am updating…

Jennifer D.

Growing up I used to see the Randazzo commercials and sing the jingle. Randazzo has to be a reputable to have been in business for so long. Randazzo is living up to its reputation. Especially, with the wonderful crew that we were graced with. The entire…

Byron and Naomi P.

I called Randazzo’s to replace my furnace, and get a new AC. The salesman, Brent Hall, came out and gave me a complete comprehensive introduction to their Lenix equipment. I ordered the top of the line package, within days Jacob Shastachuk, the installer was here and…

Lucia C.